At “What and How Hub” (“the Site”), the security and privacy of our visitors’ and users’ personal data are of utmost importance. This Privacy Policy outlines the types of information we collect, how we use it, how we protect it, and your rights regarding your personal data.
1. Information We Collect
- Contact Form Data
– Personal details you provide voluntarily through our contact form, such as your name, email address, subject, and message content.
– We collect this information so that we can respond to your inquiries and communicate with you. - Cookies & Analytics Data
– We use cookies and similar tracking technologies to facilitate your return visits, analyze site traffic, and improve performance.
– Tools like Google Analytics may automatically collect anonymized information such as your (anonymized) IP address, browser type, pages visited, and time spent on the Site. - Server Logs
– Our web server maintains logs that include technical details like requested pages, browser type, access times, referrer URLs, and IP addresses. These logs are used for security, troubleshooting, and performance analysis.
2. How We Use Your Data
- Communication & Support
The personal data you submit via the contact form is used exclusively to respond to your inquiries, address your concerns, and provide the assistance you request. - Site Improvement & Analytics
Analytics and cookie data help us understand which content is most popular, optimize the Site’s usability, identify errors, and enhance the overall user experience. - Marketing & Newsletters
If you subscribe to our newsletter (or any mailing list), the email address and related information you provide will be used to send updates, news, and promotional materials. You may opt out at any time using the “unsubscribe” link in each email or by contacting us directly.
3. How We Protect Your Data
- Security Measures
Your personal data is stored on secure servers and databases, protected by SSL/TLS encryption and firewall safeguards. Our Content Management System (WordPress) and plugins (e.g., Contact Form 7) are kept up to date to guard against known vulnerabilities. - Unauthorized Access & Leak Prevention
Access to our systems is restricted to authorized personnel only. Regular backups are performed to prevent data loss. - Data Retention
Personal data collected via the contact form is retained for up to 2 years, depending on the nature of the request. After this period, or once there is no longer a legal requirement to hold the data, we will delete or anonymize it.
4. Sharing Data with Third Parties
- Service Providers
We may share anonymized data with third-party service providers who assist us with hosting, backups, and analytics (for example, our hosting provider and Google Analytics). These providers access only the data necessary to perform their services and are bound by confidentiality obligations. - Legal Requirements
If required by law, or in response to official requests from courts, judges, or other governmental authorities, we may disclose your personal data to comply with legal obligations.
5. Cookies
- Strictly Necessary Cookies
These cookies are essential for basic Site functions (for example, form submission). They may be either persistent or session-based (deleted when you close your browser). - Performance & Analytics Cookies
We use cookies to track page visits, user navigation, and overall Site performance. These cookies gather anonymized data via tools such as Google Analytics. - Marketing & Advertising Cookies (If Applicable)
If our Site interacts with external advertising networks, those networks may place cookies to display ads tailored to your interests. You can disable these in your browser settings or through the respective advertising network’s opt-out options.
6. Your Rights
Under applicable laws (such as GDPR for EU visitors), you have the following rights concerning your personal data:
- Right to Access
You may request confirmation of whether we are processing your personal data and, if so, obtain details about that processing. - Right to Rectification
You can ask us to correct any inaccurate or incomplete personal data we hold about you. - Right to Erasure (“Right to be Forgotten”)
You may request erasure of your personal data when the processing is no longer necessary for the purposes for which it was collected or processed unlawfully. - Right to Restrict Processing
You can request that we temporarily suspend processing your data under certain circumstances. - Right to Data Portability
You may ask for your personal data in a machine-readable format and request transmission to another data controller. - Right to Object
You have the right to object to our processing of your data based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us at info@whatandhowhub.com. We will address your request without undue delay and in accordance with applicable laws.
7. Changes to This Policy
This Privacy Policy is effective as of June 2, 2025, and may be updated periodically. We may revise this document to reflect changes in applicable law, new Site features, or other operational updates. Any changes will take effect as soon as the revised policy is posted on the Site.
If you have questions about this Privacy Policy or our handling of your personal data, please contact:
Email: info@whatandhowhub.com
Thank you for trusting “What and How Hub.” We are committed to protecting your privacy and providing a secure, transparent experience.